Q: What quality of hair do you sell?
We provide 100% authentic remy human hair.
Q: How long does your wigs and hair pieces lasts?
Our wigs and hair pieces generally last a long time. With proper hair care techniques it is common for hair to last 1 - 2 years.
Q: How many bundles for a full head?
- For a full sew - in with a closure or a frontal we recommend 3- 4 bundles.
- 14 - 18 inches would require three bundles.
- 18 - 24 inches would require four bundles.
- Anything more than 24 inches requires four or more bundles.
- With deep wave or kinky curly hair its good to get an extra bundle.
Q: How can I maintain my wig and hair pieces?
Take care of your wigs and hair pieces as if you were tending to your own natural hair. Make sure to wash and condition your wigs and hair pieces at least once a week. Use your fingers and/or comb with a wide tooth comb or gently brush with a detangling brush. For further assistance please consult with your stylist.
Q: Do you offer any other type of Hair pieces besides Clip Ins and Ponytails?
Yes. We offer Hair Toppers/Toupees and Tape In Hair extensions. Tape In Hair extensions are skin weft pre-taped extensions that are applied either by taping or gluing together on either side of your hair. It is a safe way to add volume and length to your natural hair. The Skin Weft Tape In extensions are extremely easy to apply and remove, doesn't cause any damage, and it lies very close to the hair line allowing for a more naturally seamless and clean look. Hair Toppers/Toupees are designed to provide an affordable way to remedy fine to thin hair loss on the top of your head. In addition, they are a great way to add fullness to hair, balance out lengthy hair extensions, and build self esteem.
Q: How do you install and remove Tape In Hair Extensions?
1. Create a horizontal part to place the skin weft at your preferred location.
2. Smooth any stray hair from horizontal parting. Remove protective film from the skin weft tape.
3. Attach skin weft close to your scalp but not on your actual scalp.
4. Press skin weft firmly in place.
5. Place another skin weft directly on top of the previous skin weft.
6. Make sure your natural hair is placed between both skin wefts. Line the skin wefts evenly with scalp.
7. Press firmly on the top.
8. Press firmly on the bottom.
9. (Optional). Apply light heat with a hot comb to secure your hair between the skin wefts. No more than 15 seconds.
10. (Optional). Pass the hot comb in a up and down motion.
11. Check the skin weft tape to ensure that it is secure.
12. Continue to apply any remaining skin wefts in needed areas.
Removal:
1. Remove Tape In Hair extensions with an oil based remover.
2. From left to right start peeling skin weft tape back gently.
3. Peel tape back removing entire strip.
4. Once skin wefts are removed, wash hair with clarifying shampoo to thoroughly remove any remaining glue residue.
Q: When should I expect my order?
All orders may vary, please allow 3 - 8 business days for shipment. Please visit our Shipping Policy page for more information.
Q: How will I get my tracking number?
Tracking numbers are emailed once the order ships out from our offices.
Q: Why isn't my tracking number updating?
Please allow a minimum of 48 hours for your tracking to update in the online courier's system.
Q: Do you ship internationally?
Yes. Please visit our Shipping Policy page for more information.
Q: Do you provide Express Shipping?
Yes. To make an Express shipping order please contact us. If you have already ordered online, your order CAN NOT be Express Shipped. Please visit our Shipping Policy page for more information.
Q: Can I apply dye/bleach, straighten or curl this hair ?
Yes. You can apply color and/or heat to curl, straighten or create whichever style you desire. In order to avoid heat damage, use a heat protectant spray, oil or serum. Seek professional help when using a chemical of any kind (bleach, color, etc.) on wigs and hair pieces.
Q: What is a frontal and/or closure?
A frontal is a hair piece that covers your hair from ear to ear. This hair piece is 13 inches long and 4 inches wide. A closure is a hair piece which is held in place in the middle of your hair and is 4 inches long and 4 inches wide (very similar to a square).
Q: How are payments accepted?
All payments are made with our secure payment system: Stripe and PayPal.